We can all think of information and knowledge systems in our various companies that are not as well adopted as their owners would hope – due to real or perceived barriers. We all know that users need encouragements to adopt new systems. At ECIM 2007 we investigated ‘which’ barriers and encouragements were considered greatest. In 2008 we investigated ‘who’ would have the action of removing barriers or offering encouragements. But just what are those actions? Join this workshop to find out! You don’t need to have attended the previous workshops in 2007 & 2008 - join us in 2009 and get the value of 3 workshops in one!

Short Bio: 

David has worked in the oil industry since 1985 working firstly for oil companies and then the oilfield services industry, joining Schlumberger in 1997, where he has focused on Knowledge and Information Management in three different ways. Internally, firstly as an Internal Practitioner, secondly as Leader of the Schlumberger Eureka Knowledge Interchange Community, (Eureka is the Schlumberger Technical Communities of Practice Program) and thirdly, with an external focus, helping Schlumberger clients enable their own Knowledge and Information Management initiatives. David truly believes that people fail technology more often than technology fails people – so it’s fitting that once again ECIM are focusing on ‘Human Capital’